FAQs • Lake Zurich • CivicEngage

I am new to Lake Zurich. How do I enroll?: Residents moving into the community may participate by calling 833-740-0476.

▼
Electrical Aggregation

If your notice says, “Electric Aggregation Notice,” your account will be switched to MC Squared and you need do nothing. You receive a ComEd switch notice in June confirming the change. You can choose to opt out by: 1) calling 833-740-0476, or 2) returning the pre-paid opt out form you received.
If your notice says, “Informational Content Only: Account Returns to ComEd,” You need do nothing and you will be moved back to ComEd, but are still considered part of the Aggregation Community. In June, you will receive a notice from ComEd confirming your drop back to ComEd service.
If your notice says, “Remain at ComEd: Informational Content,” your account will remain at ComEd, and you need do nothing.

2. I thought electric aggregation was a savings program. Will I save money on this program?: No, but you will never pay more than the ComEd rate. The Village received competitive bids for a standard program, but all pricing was higher than ComEd. This program supports infrastructure projects identified in our 20-Year Community Investment Plan, such as stormwater management improvements and replacing underground sanitary and water mains that are 50-60 years old. At zero cost to residents and the Village.

3. Will my rates change?: ComEd rate changes slightly every month, therefore the Village program rate with MC Squared will, in lockstep, vary monthly. The cost to generate power is variable.

4. Someone came to my door to sign me up.: Beware! No one from ComEd, MC Squared, or the Village will ever call or visit you at home to sign you up. Never reveal your ComEd account information to solicitors who say they represent the Village or ComEd.

5. Why are some accounts at ComEd and some at MC Squared Energy?: First, there is no difference to you: the price is exactly the same for all. Suppliers analyze every meter: depending on complex usage patterns, certain accounts are selected to remain at ComEd and others switch to MC Squared. All pay the exact same rate; the Village will receive a reserve fund at zero cost to residents.

6. I am new to Lake Zurich. How do I enroll?: Residents moving into the community may participate by calling 833-740-0476.

7. Can I enroll online?: visit www.mc2energyservices.com/special and enter promo code Lake Zurich. Effective Jan 1, 2020, no supplier may charge a termination fee to switch.