How do I know that my reading is accurate?

Each water meter's radio frequency device has a unique identification number, which is transmitted along with the meter reading. The unique number is compared to your account record to ensure a match.  This reading is deemed more accurate than visually reading the meter.  Some of the newly installed Sensus iPearl water meters have been pulled for testing by an independent laboratory and have shown to be 99.57% accurate.

Show All Answers

1. What am I paying for on the water bill?
2. How do I access to the online water consumption portal?
3. How do I know that my reading is accurate?
4. How does Automated Meter Reading (AMR) Work?
5. What is AMR?
6. Will my information be secure?
7. Will the transmitter radio frequency interfere with my television or phones?
8. Does Automated Meter Reading (AMR) have any other benefits?
9. Where can I ask questions or share concerns?