Water Meter Change Out
The meters automatically transmit data wirelessly and eliminate the need to manually read each meter. This allows the Village to be more efficient and save money by preventing recording errors and eliminating time consuming manual meter reading and wear and tear on Village vehicles. A web-based portal permits residents to monitor their own consumption and establish alerts online.
The Village has awarded a contract to Siemens to perform this meter upgrade project. Residents will receive an introductory letter in January 2018 with water meter change out information. The project will be under way throughout early 2018 with updates posted on the Village website and social media outlets. Water meter change out is mandatory for all residents and business. The systematic replacement of meters in a neighborhood will be announced with postcards requesting residents in the area to schedule their appointments.
The new water meter will be installed at no additional cost. A resident over the age of 18 will need to be home during the installation which is completed within 30 minutes. Please identify the location of your water meter prior to the appointment and remove any obstructions.
Revised Utility Billing Statement
The new water meters are capable of reporting consumption in gallons, in comparison to the former mechanical meters that reported consumption per 1000 gallons. Reporting and billing in 1000 gallon units can result in the appearance of a spike in consumption and amounts due, when actual consumption, month over month is very similar. The new meter has the capability of reporting usage in one-gallon increments allowing for the transition of the utility billing statement to 100 gallon units.
Received a Change Out Postcard?
To schedule an appointment, call Siemens toll free at
866-623-0784 or visit ScheduleMyMeter.
The meter change out process takes about 30 minutes. An adult of over the age of 18 must be present during the appointment.
Sensus iperl water meter
Plumber replacing a water meter
Explanation of Charges on Water Billing Statement
The charges on the water billing statement are based on the amount of water used during a billing period calculated in 100 gallon units with a monthly minimum of 2,000 gallons for $33.00
|OPERATIONS & MAINT P/100G - $0.685 / 100 gal||Fee for production or water per 100 gallons as indicated by the water meter|
|DEBT SERVICE - $0.21 / 100 gal||Charge to retire existing bonds used in construction of the water system|
|CAPITAL IMPROVEMENTS - $0.355 / 100 gal||Funds earmarked for future investments in water system infrastructure|
|LAKE COUNTY TREATMENT - $0.40 / 100 gal||Pass through Lake County fee for treatment of waste water|
- Why is my water meter being replaced?
- Who is installing the new water meter?
- What is involved with a typical installation?
- Is there a charge for the new meter or installation?
- How long can I wait to schedule my appointment?
- After meter replacement, should I flush my premises?
- Will my water bill increase?
- Why is my first bill with the new meter so high?
- What am i paying for on the water bill?
- What is AMR?
- How does Automated Meter Reading (AMR) Work?
- How do I know that my reading is accurate?